Program Manager – Strategic Program Office (SPO)
3G HR Services
Mumbai, Malad · Full Time · 7-12 yrs · ₹17.0L - ₹22.0L/yr
JD: 1105001
Job Title: Program Manager – Strategic Program Office (SPO)
Location: Mumbai (Travel to Pune/Mumbai)
Qualification: Graduate in any discipline; PMP / PRINCE2 certification preferred.
Experience: Minimum 8+ years, including 3+ years in Project Management.
Key Responsibilities:
Manage medium to large-scale projects and programs end-to-end.
Lead new client transitions, process migrations and business transformation projects.
Drive project planning, execution, monitoring and closure.
Manage project timelines, budgets, resources, risks and deliverables.
Oversee project governance, compliance, reporting and stakeholder management.
Coordinate with clients, vendors, technology and operations teams.
Lead, mentor and develop project teams.
Ensure smooth project handover to Business-as-Usual (BAU) operations.
Required Skills:
Strong project and program management skills.
Stakeholder, vendor and team management.
Risk management and project governance.
Excellent communication and analytical skills.
Knowledge of Agile, Waterfall and PMI methodologies.
Proficiency in MS Office; knowledge of MS Project and MS Visio.
Experience in Contact Centre / Telecom operations is preferred.
Location: Mumbai (Travel to Pune/Mumbai)
Qualification: Graduate in any discipline; PMP / PRINCE2 certification preferred.
Experience: Minimum 8+ years, including 3+ years in Project Management.
Key Responsibilities:
Manage medium to large-scale projects and programs end-to-end.
Lead new client transitions, process migrations and business transformation projects.
Drive project planning, execution, monitoring and closure.
Manage project timelines, budgets, resources, risks and deliverables.
Oversee project governance, compliance, reporting and stakeholder management.
Coordinate with clients, vendors, technology and operations teams.
Lead, mentor and develop project teams.
Ensure smooth project handover to Business-as-Usual (BAU) operations.
Required Skills:
Strong project and program management skills.
Stakeholder, vendor and team management.
Risk management and project governance.
Excellent communication and analytical skills.
Knowledge of Agile, Waterfall and PMI methodologies.
Proficiency in MS Office; knowledge of MS Project and MS Visio.
Experience in Contact Centre / Telecom operations is preferred.